Orders for in-stock items are customarily shipped within one (1) business day, unless ordering coffee. Our coffee is roasted to order, which may take 3-5 days but this ensures you will have the freshest product. Our standard business hours are Monday through Friday, 8 a.m. to 4:30 p.m. Eastern Time. Standard shipping is typically via UPS, and you should allow two (2) to seven (7) business days for standard delivery once an order has been shipped. Unfortunately, we are not able to ship to Hawaii, Alaska or any P.O. Box at this time. We reserve the right to substitute another carrier of equal or lesser cost to deliver your order. If expedited shipping is required and available, please select that as your shipping choice.

All shipping charges are your responsibility, unless waived by Ferris Coffee. Shipping charges will be included on your invoice and can be viewed prior to finalizing your order. The shipping charge shown during the checkout process is subject to verification. Shipping charges are subject to change without notice.

All orders are shipped FOB shipping point. Title to products passes from Ferris Coffee to you upon shipment. We are not responsible for any shipping delays or problems once the product has been shipped.