Roast Rewards is ferriscoffee.com’s new loyalty program! Customers can now earn points with every purchase that can be used toward discounts when they shop online. The more you spend, the more rewards you can reap! Roast Rewards is all about making your ferriscoffee.com experience more fun and “rewarding.”

Nope! There is no cost to participate in the program!

Earn points with every purchase you make! Then you can use those points to apply discounts on future purchases.

Yes. You must have an ferriscoffee.com account in order to earn points. Signing up for an account is easy and free. Make sure you are always logged into your account to earn and redeem points. Rewards are not tracked if you check out as a guest.

Yes. If you are a previous customer with us or a new customer, you'll need to sign up for the rewards program. Make sure you rewards email matches your ferriscoffee.com account email.

The Ferris Online Roast Rewards program is for customers that have accounts at ferriscoffee.com with a valid email address. Wholesale accounts are not eligible.

Simply click the rewards icon in the lower right corner on our website. This launches the rewards app where you can sign up to begin earning! As a thank you, receive 400 reward points after signing up! Click here to login or register a new account.

No. All rewards will be available on your online account.

Unfortunately at this time, multiple discounts cannot be stacked. Only one code can be applied to the cart at one time. We suggest using whichever discount gets you more bang for your buck!

Please refer to our Privacy Policy page here.

Please send us an email at info@ferriscoffee.com.

There are many easy ways to earn points!

• Signing up for the program = 400 points
• Place an order = 4 points for every $1 spent
• Like us on Facebook = 50 points
• Follow us on Instagram = 50 points
• Follow us on Twitter = 50 points
• Celebrate your birthday = 300 points
• Share on Twitter = 50 points
• Share on Facebook = 50 points
• Refer a friend = $25 off coupon

Redeeming your points is easy! If you are on the cart page you need to click “PROCEED TO CHECKOUT.”

If you choose to you redeem your points, you must use all eligible points at time of purchase. You cannot choose to apply a specific number of points. Any unredeemed points at time of purchase will remain banked in your account.

Please Note: points cannot be used to cover shipping costs at anytime.

• 500 points = $5 off
• 1000 points = $10 off
• 1500 points = $15 off
• 2500 points = $25 off
• 3000 points = $30 off

Login to your account. Your point balance will be displayed within the app.

Yes, customers will not earn points for sales tax, shipping costs, or purchase of gift cards.

Redeem your points at ferriscoffee.com. Points cannot be redeemed at Ferris' cafés or retail stores.

Points are issued when the gift card is used to make a purchase, not when the gift card is initially purchased. This is done to prevent points from being awarded twice during the gift card purchase process.

At the moment, our cafés are not participating in this program. Points are earned and redeemed only through making online purchases only. Purchases made at Ferris cafés, retail stores or over the phone are not included in the Roast Rewards program

Nope! Your points will always be in your account, ready to redeem!

If you return an item, any points you earned will be deducted from your account. Any points used in the purchase of that item will be restored to your account.

No, points and discounts cannot be used to cover shipping costs or sales tax at any time.

Points are not transferable.

Unfortunately at this time, combining accounts is not possible.

No points will be applied retroactively to any order. Points can only be earned after the Roast Rewards launch on March 1, 2021.