Our Responsibility Navigating Covid-19

UPDATE MARCH 23, 2020
We have a number of customers reaching out to us asking questions about our food safety. In times like these, it is important to us to show transparency and invite you all in to understand the precautions we take daily to ensure your health.
Did you know we are SQF certified? Safe Quality Food (SQF) Certifications are a globally recognized 3rd party verification for food safety and quality. We have always taken pride in our extremely strict protocols with food safety guidelines. In our most recent audit, Ferris received our highest score yet of 97/100. This score did not come lightly and we want to thank our staff who worked countless hours around the clock to contribute to this score. 
This also involves abiding by Good Manufacturers Practices (GMPs). These are the practices required in order to conform to the guidelines recommended by agencies that control the authorization and licensing of the manufacture and sale of food and beverages. These guidelines provide minimum requirements that we must meet to assure that their products are consistently high in quality, from batch to batch, for their intended use. You may even recognize some standard GMPs like employees must wash hands before entering manufacturing areas, required uniforms including hairnets and beard-nets, no dangling jewelry, etc. 
Beginning March 24th, the governor will close down non-essential services. As a food manufacturer, we are considered essential, which means we will remain open to continue to stock shelves across Michigan and the country with valuable food supplies. While we continue to do business, we appreciate each and every one of you.
You can also check out our FAQ section on our website for more information. 
UPDATE MARCH 16, 2020
Café Updates: please read carefully. We will be closing our cafe shops at 3pm on March 16th until further notice. Thank you for understanding. Our online store is still available and we will be offering free shipping on all orders. 

 

MARCH 12, 2020


With the ongoing news and developments concerning coronavirus (COVID-19), we at Ferris Coffee & Nut Co. are taking our role and responsibilities seriously.

As a café and store, we are a communal place of refuge, a place to gather and enjoy sips of coffee. In an effort to take precautionary steps, we are following the CDC and local health authorities guidelines in order to protect you and our staff and to reduce the risk of exposure at our locations. These measures include:

  • A temporary hold on serving drinks in customers' own reusable drink ware. Brew Crew will still receive their discounts.
  • Removing condiment areas from cafés. Baristas can add milk, creamers, and sugars for customers. Disposable packets will be available for customers as well.
  • Assisting customers at our Seward shop with our Bulk Section.
  • Heightened cleaning and sanitation protocols. 
  • Case-by-case cancellation of Ferris events and tastings
 

We are closely monitoring this situation and taking proactive steps to ensure the health and safety of our community and understand you are placing trust in us to keep you safe. Cafés will remain open for normal hours and our online shop is always open for you to stock up on all your needs. 


Your friends,
Ferris Coffee & Nut Co.

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