Shipping policy

We ship UPS Ground for all online orders. Please allow our team to fulfill your order within 3-7 business days. Then your order will ship and you will receive a second email notification once this happens.

If ordering coffee, please allow approximately 3-5 business days for our team to freshly roast your order. All coffee orders are roasted to order to ensure you receive the highest-quality and freshest beans to enjoy.

Our standard business hours are Monday through Friday, 8 a.m. to 3:00 p.m. Eastern Time. Standard ground shipping is typically three (3) to seven (7) business days after fulfillment. Unfortunately, we are not able to ship to Hawaii, Alaska or any P.O. Box at this time. We reserve the right to substitute another carrier of equal or lesser cost to deliver your order.

All shipping charges are your responsibility, unless waived by Ferris Coffee & Nut Co. Shipping charges will be included on your invoice and can be viewed prior to finalizing your order. The shipping charge shown during the checkout process is subject to verification. Shipping charges are subject to change without notice.

All orders are shipped FOB shipping point. Title to products passes from Ferris Coffee to you upon shipment. We are not responsible for any shipping delays or problems once the product has been shipped.